Privacy Policy
8777dat

1 Information We Collect

8777dat collects personal data from you in three principal ways: information you provide directly, information collected automatically when you use the Platform, and information received from third parties such as payment providers and identity verification services. We collect only the data that is necessary to operate the Platform, comply with legal obligations, and deliver a safe and enjoyable experience to players across Bangladesh.

1.1 Information You Provide Directly

When you register for an account, make a deposit, contact our support team, or participate in a promotion, you may provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents (National Identity Card, passport, or driving licence).
• Contact Data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and district.
• Account Data: Username, encrypted password, account preferences, language settings, and communication preferences.
• Financial Data: Details of the payment method used for deposits and withdrawals (e.g., bKash mobile number, Nagad account reference, Rocket account reference, Upay ID, bank account details, or masked card numbers for Visa and Mastercard transactions). Full card numbers and PINs are never stored by 8777dat.
• Verification Data: Uploaded KYC documents including proof of identity, proof of address, and proof of payment method ownership, as required under our Know Your Customer compliance programme.
• Communications Data: Content of messages you send to our customer support team via live chat, email, or WhatsApp, including any attachments you choose to share.

1.2 Information Collected Automatically

When you access the 8777dat Platform, our servers and analytics tools automatically record certain technical and behavioural data, including:

• Device & Technical Data: IP address, device type (mobile or desktop), operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, time spent on each page, links clicked, games played, bets placed, betting amounts, game outcomes, session duration, and features accessed.
• Location Data: General geographic location inferred from your IP address (country and city level). We do not collect precise GPS location data.
• Log Data: Server access logs recording timestamps, request types, error codes, and referring URLs for security, fraud prevention, and technical diagnostics.

1.3 Information from Third Parties

We may receive limited personal data about you from trusted third-party sources in the following circumstances:

• Payment Providers: Transaction confirmation data, including transaction IDs and amounts, from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard, to reconcile deposits and withdrawals against your account.
• Identity Verification Services: Results and flags from third-party KYC and anti-fraud screening tools used to verify the authenticity of identity documents you submit.
• Responsible Gaming Partners: Self-exclusion status data from affiliated responsible gaming registries, where applicable, to prevent excluded players from re-registering.

2 How We Use Your Data

8777dat uses the personal data we collect for specific, lawful purposes directly related to the operation of the Platform and the delivery of our services to players in Bangladesh. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent.

2.1 Automated Decision-Making

8777dat uses automated systems to detect fraud, identify responsible gaming risk indicators, and screen transactions against AML criteria. These automated processes may result in your account being temporarily flagged for manual review. We do not make permanent adverse decisions (such as permanent account closure) based solely on automated processing without human review. If you believe an automated decision has been applied to your account incorrectly, you may contact support@8777dat to request a manual review.

2.2 Profiling

We may use your usage data and betting history to build a general profile of your gaming preferences for the purpose of personalising the games and promotions displayed to you on the Platform. This profiling is used only to enhance your experience and is not shared externally. You may opt out of personalisation-based profiling at any time by contacting our support team.

3 Data Sharing & Disclosure

8777dat does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

3.1 Service Providers and Data Processors

We engage a small number of carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard — solely for the processing of your deposits and withdrawals.
• KYC and identity verification providers: Third-party document verification services used to validate the identity documents you submit during the KYC process.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — limited session and transaction data is shared with these providers to operate and audit their games on our Platform.
• Hosting and infrastructure providers: Cloud and server hosting partners who store Platform data in secure data centres.
• Analytics providers: Anonymised or pseudonymised usage data may be processed by analytics tools to help us understand Platform performance and user behaviour.

3.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the legal rights, property, or safety of 8777dat, our players, or the public. This includes disclosure in connection with fraud investigations, AML compliance obligations, or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 8777dat business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via your registered email address if such a transfer occurs and if it results in any material change to how your data is processed.

4 Cookies & Tracking Technologies

8777dat uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the Platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. This section explains what cookies we use, why, and how you can manage your preferences.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will impair core Platform functionality, including your ability to log in to your account. Disabling functional cookies will mean that your preferences are not saved between sessions. Instructions for managing cookies in common browsers are available in each browser's help documentation.

5 Data Security & Storage

The security of your personal data is of paramount importance to 8777dat. We implement a combination of technical, organisational, and procedural security measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

5.1 Technical Security Measures

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using SSL/TLS protocols. Our Platform uses HTTPS exclusively.
• Password Hashing: Account passwords are stored using one-way cryptographic hashing algorithms. We never store or transmit your password in plain text.
• Payment Data Tokenisation: Payment card details are tokenised by our payment processing partners and are never stored on 8777dat servers in their original form.
• Access Controls: Access to personal data within our organisation is restricted on a strict need-to-know basis. Staff who access player data are subject to confidentiality obligations.
• Infrastructure Security: Our hosting infrastructure is protected by firewalls, intrusion detection systems, and regular security audits conducted by independent technical teams.

5.2 Data Retention

We retain personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a period of 5 years following account closure.
• Transaction records: Retained for a minimum of 5 years to comply with AML and financial record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Customer support communications: Retained for 2 years from the date of the most recent communication in a support thread.
• Analytical data (anonymised): May be retained indefinitely in anonymised or aggregated form for Platform analytics and reporting purposes.

5.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 8777dat will notify affected players via their registered email address without undue delay and within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the data categories affected, the likely consequences, and the measures taken to address it.

6 Your Data Rights

As a player on the 8777dat Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at support@8777dat from your registered email address. We will respond to all verified requests within 30 days. In cases of complex or high-volume requests, we may extend this period by a further 30 days and will inform you of the extension.

• Right of Access: You may request a copy of all personal data we hold about you, together with information about how it is being used and with whom it has been shared. This is commonly referred to as a Subject Access Request (SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent (where consent was the legal basis), or where the data has been processed unlawfully. This right is subject to legal and regulatory retention requirements — for example, we are required to retain transaction records and KYC documents for a minimum of 5 years.
• Right to Restriction of Processing: In certain circumstances, you may request that we temporarily suspend our use of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where data is processed on the basis of your consent or performance of a contract, and processed by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You may also object to the use of your data for direct marketing purposes at any time, with no need to provide justification.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing communications or personalisation), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

7 Marketing Communications

With your consent, 8777dat may send you marketing and promotional communications by email, SMS, or WhatsApp. These communications may include information about new games, deposit bonuses, seasonal promotions (such as BPL and IPL cricket offers, Eid promotions, or Pohela Boishakh specials), cashback offers, and platform updates that we believe may be of interest to you as a player in Bangladesh.

7.1 Opting In

Marketing consent is collected separately during the registration process and is entirely optional. You will not be disadvantaged in any way if you choose not to receive marketing communications. Functional and transactional communications — such as deposit confirmations, withdrawal notifications, KYC status updates, security alerts, and changes to these Terms — are sent regardless of your marketing preference and do not require separate consent.

7.2 Opting Out

You may withdraw your marketing consent and unsubscribe from promotional communications at any time by:

• Clicking the Unsubscribe link at the bottom of any marketing email.
• Replying STOP to any promotional SMS message.
• Contacting our support team at support@8777dat with the subject line "Marketing Opt-Out".
• Updating your communication preferences in your account settings.

Unsubscribe requests are actioned within 5 business days. Following unsubscription, you may continue to receive transactional messages relating to your account activity.

7.3 Third-Party Marketing

We will never share your contact details with third-party companies for their own marketing purposes. Any promotional content you receive through 8777dat channels will relate exclusively to 8777dat products, services, and offers.

8 Updates to This Policy

8777dat reserves the right to update or revise this Privacy Policy at any time. We will notify you of material changes by sending an email notification to your registered email address and by posting a prominent notice on the Platform at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the 8777dat Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement and acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the Platform and contact support@8777dat to request account closure.

8.1 Children's Privacy

The 8777dat Platform is strictly for adults aged 18 and above. 18+ We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered on the Platform or provided personal data, we will immediately close the account, delete the associated personal data, and refund any deposited funds to the payment source. If you believe a minor has accessed our Platform, please contact support@8777dat immediately.

8.2 Contact and Complaints

For any questions, concerns, or complaints relating to this Privacy Policy or our data processing practices, please contact the 8777dat data protection team:

• Email: support@8777dat — Subject: "Privacy Enquiry"
• WhatsApp: +880 1700 000000 (plain text — not a clickable link)
• Response Time: Within 5 business days for general enquiries; within 30 days for formal data subject requests.